Accessibility
Accessibility statement
We want this website to be usable by as many people as possible. Here is what we aim for and how to ask for help.
Our aim
Boro Blinds wants everyone to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That includes clear headings, readable text, sensible colour contrast, forms that can be used with a keyboard and descriptions for meaningful images.
Where we are now
This site has not yet been formally audited for accessibility, and we cannot say it fully meets WCAG 2.2 AA. We are building it with accessibility in mind, and we will fix problems we find or that are reported to us. This statement describes our intention, not a certificate of compliance.
Need something in another format?
If you would like information from this website in a different format, or you find something hard to use, please tell us:
- Call us on 01642 424250.
- Send a message using the form on our contact page.
Let us know what you were trying to do, the page you were on and what got in the way. If it is easier, you can book a free measure by phone and we can talk through products without using the website at all.
Known limitations
Some pages may contain content that is not yet fully accessible, such as images where the description could be better, or third-party features we do not control. As we find issues, we will work to fix them.
Feedback and complaints
If you have raised a problem and are not happy with the response, tell us so we can look again. Depending on your circumstances you may also be able to contact the Equality Advisory and Support Service in Great Britain.
Keeping this statement up to date
We will update this statement as the site changes or if a formal accessibility review takes place.
Questions about accessibility statement
What accessibility standard do you aim for?
We aim for WCAG 2.2 level AA.
Has the website been audited?
Not yet. We have not had a formal accessibility audit, so we do not claim full compliance.
How do I ask for information in a different format?
Call 01642 424250 or send the form on the contact page and tell us what you need.
Can I arrange a measure without using the website?
Yes. You can ring us and we will arrange a free measure by phone.
Shall we take a look at your windows?
A quick chat can help narrow down the choices. Tell us what you need and we will be in touch about your free measure.