Booking a visit from someone you have not met can feel like a bigger step than it is. So here is the whole process in the order it happens, in plain language and with nothing hidden. The measure is free, and you receive a quotation before you commit to anything.
Step 1: you tell us what you need
You start by getting in touch, either through the website or by phone on 01642 424250. We ask a few simple questions:
- Which rooms or windows you are thinking about.
- What sort of windows they are, for example standard, bay, patio doors, conservatory or roof windows.
- Any ideas you already have, such as a type of blind or a colour, though it is fine to have none.
- Your postcode, so we can check where you are.
There is no need to worry about getting the details exactly right. A rough description is enough, and photos are useful if you have them.
Step 2: we confirm we cover your area
We fit across Stockton-on-Tees and wider Teesside, so the postcode helps us confirm that your address is within the area we cover. If it is, we arrange a visit with you. We'll agree a day and a time that suits, and what to expect on the day.
Step 3: we visit and measure
This is the main event, and it happens in your home, where we can see the actual windows and the light in the room. The visit includes sensible measuring tasks, such as:
- Measuring the width and the drop of each window, and noting where the blind could sit, inside the recess or outside it.
- Looking at the window frame and recess, including how deep it is and whether there are handles, sills, radiators or other obstructions.
- Noting the window type and anything awkward, such as a bay, an arch or a roof window.
- Recording the details so the blinds can be made to fit the openings.
If you want to see how we think about unusual shapes, read our guide on measuring awkward windows.
Step 4: we talk through the options
While we are at the window, we can talk through what would suit it. That could mean comparing types, such as a roller against a wooden blind, or discussing controls, child safety, privacy, light levels and the look you want. This is a lovely time to ask questions. If you're undecided, just tell us. We're happy to explain the trade-offs and you are not expected to choose on the spot.
Step 5: you receive a quotation
After the visit, you get a quotation for the options we have discussed. It is provided before you commit, so you can read it in your own time, compare it and ask more questions. Nothing is decided until you say so.
What to have ready
- A list of the windows you want covered, even if some are maybes.
- Clear access to the windows, so it helps to move small furniture or plants if you can.
- Anything you want to match, such as paint colours, curtains or a sample of fabric.
- Questions about children, pets, privacy or light that affect your choices.
- Anyone who will have a say in the decision, if it helps to have them there.
Questions we are often asked
It is fine not to know what you want yet
Many people book a measure to find out what is possible. Starting with a window and a question is perfectly fine.
It is not a commitment
The measure is free, and the quotation comes before you commit to anything. If you decide not to go ahead, that is entirely up to you.
Landlords and businesses are welcome
The same process applies to rental properties, offices and shops. Tell us how many windows you have and we can plan the visit. See our guide for rented homes or commercial blinds.
What comes next
Once you are happy with a quotation, we move on to the next stage. Our guide on getting ready for your blind fitting covers how to prepare. If you're ready to begin, book a free measure, or ring us on 01642 424250 with any questions first.
